Legal
Model cancellation form
You have a legal right to cancel your order within 14 days without giving a reason, under the Consumer Contracts Regulations 2013. You can use this form to tell us, but you do not have to — any clear statement that you are cancelling is enough. See our Terms and Delivery & Returns page for the full detail, including the deadline for sending the goods back and who pays return costs.
To cancel, complete this form and send it to enquiries@glowquest.co.uk, or by post to NYL Enterprise Limited, 19 Colonial Road, Slough, England, SL1 1RU.
To NYL Enterprise Limited, 19 Colonial Road, Slough, England, SL1 1RU, enquiries@glowquest.co.uk:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]:
Ordered on [*] / received on [*]: ______________________
Order number: __________________________________________
Name of consumer(s): ___________________________________
Address of consumer(s): ________________________________
Signature of consumer(s) (only if this form is notified on paper): ______________________
Date: __________________________________________________
[*] Delete as appropriate.
Prefer to email us directly? Send your order number and a line saying you wish to cancel to enquiries@glowquest.co.uk.